Understanding Visa Claims Resolution (VCR) Disputes

Calendar

When:

October 25, 2017 @ 11:10 am – October 27, 2017 @ 12:10 pm

2017-10-25T11:10:00+00:00

2017-10-27T12:10:00+00:00

Where:

Tiranë
Shqipëria

Trajnime

Description

Short: Understanding Visa Claims Resolution (VCR) Disputes

Get ready today for what’s ahead tomorrow. Attend our three-day Understanding Visa Claims Resolution (VCR) Disputes course and learn how Visa is re-defining dispute resolution by reducing timelines, touchpoints, and processes. The course provides a comprehensive look at the new VCR dispute resolution workflows, rules, requirements, and timeframes. This highly interactive course includes group discussions, case studies, lectures, activities, and quizzes.

Long: Understanding Visa Claims Resolution (VCR) Disputes

Prepare yourself today for what’s ahead tomorrow. The new Visa Claims Resolution (VCR) launch is just around the corner. So now is the time to start getting ready. Attend our three-day Understanding Visa Claims Resolution (VCR) Disputes course and learn how Visa is re-defining dispute resolution by reducing timelines, touchpoints, and processes. One significant aspect of VCR is the mapping of today’s chargeback reason codes into four new categories: Fraud, Authorizations, Processing Errors, and Consumer Disputes. This course details how the reason codes will correspond to newly defined VCR category conditions. It also provides a comprehensive look at the new VCR workflows, rules, requirements, and processing timeframes. This highly interactive course includes group discussions, lectures, quizzes, and group activities. Real-world case examples are used throughout the three-day session to illustrate various fraud dispute circumstances and some of the key actions necessary to achieve proper resolution.