The World Bank and the Albanian Association of Bank have the pleasure to invite You to a webinar on “Applying a behavioral approach to financial services”.
This webinar is part of the Greenback Academy, a training series for financial service providers designed by the World Bank in partnership with the Albanian Association of Banks in the context of the Remittances and Payments Program. This initiative is implemented in partnership with the Bank of Albania and the financial support of the Swiss Government.
The webinar will take place on November 18th, 2020 at 13:00. Mr. Neli Demi, Mental Health Specialist and Ms. Edlira Dashi, Financial Sector Specialist, will discuss how financial service providers can leverage a better understanding of human behavior to design and promote more effective products and services for target clients.
Meeting number: 172 785 8228