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Big Data driven CRM analytics
June 8, 2017 @ 2:01 pm – 3:01 pm

The seminar brought innovation in Customer Relationship Management approaches using analytics Real-time in areas such as customer value management, customer campaigns, or their experience. It was organized at Rogner Hotel, Tirana, on June 8, 2017 and attended by commercial banks, telecom operators, financial and technological companies, etc. The expert, Mr. Davor Marić, with 15 years of experience in the field of CRM, shared his knowledge on CRM practices through the big data technologies, an innovation that gives companies the edge of the market.