People Management for team managers


December 4, 2017 @ 9:30 am – December 7, 2017 @ 10:30 am


At the end of this programme, participants will:

  • Have a deeper understanding of the strategic impact of people management on motivation, performance and business results as well as their role of Managers as Coaches for their teams.
  • Learn how to build a trusting and efficient relationship with their team and HR business partners to deliver high-level results by drawing on a diverse range of concepts, practical ideas and tools to lead and manage effectively.
  • Explore forward-looking HR practices and international perspectives in the following key areas: Talent Management, Leadership, Coaching and Managing Performance.
  • Have access to an expanded network of professionals from different organisations to continue a rich exchange of ideas and learning after the programme.


The programme will revolve around practical exercises and
participants’ contribution to their current business challenges
related to people management. Luxembourg-based experts will add
context, concepts, insights to the discussions and share ideas and
techniques from their own experience.

Target group

Managers (not from an HR team) of commercial and central banks &
other financial institutions with a minimum of 3 years of experience and
with a good level of spoken English.


Maximum of 25 participants


4 days training with a mandatory Welcome Dinner the night before the first day of course.
Sunday December 3rd: welcome dinner
4th to 7th December: training


Experts from Luxembourg-based banks with extensive HR experience and
locally recognised as leaders in their field.

Mrs Viviane Harnois

Viviane has an extensive career as HR Director and Line Manager, leading
People Strategy and Talent Development across a variety of businesses
and countries in complex multicultural environments. She understands
and connects both sides of the issues facing Team Managers in their dual
roles of delivering results and managing people.

Mr Gilles Ossona de Mendez

Everyone has a potential to reveal!
After 18 years in HR management, Gilles accompanies and motivates
people and organizations on their journey towards excellence, as coach,
HR consultant and trainer. His HR pragmatic and operational approach
combined with his coaching focus on personal development and
motivation will lead you to an increased performance and well-being.

Download programme